‘CAF Bank procured the services of Asset Services in 2014 to assist with the back-office administration for our loan book. With the specific nature of our sector, there were challenges peculiar to ourselves and Asset Services met these, both in terms of the detail of our offering and the timescale to onboard. Since this time, we have been impressed with the customer service provided and the close working relationship established. The management information provided is first class and since onboarding the ability to amend this detail to meet our requirements has been simple.’
‘We have worked closely with the team at Asset Services for 18 months now and they have been professional, helpful and supportive partners. We have had a successful entry into the mortgage market as a Specialist Buy-to-Let Lender and Asset Services have been an important part of that, ensuring sound process and compliance, and a positive service ethos.’
'Asset Services provides the back-office administration for our Retirement Mortgage, which fills the gap between traditional residential mortgages and equity release. Following the successful launch of the product, Asset Services has been pro-active and diligent in its administration of our portfolio. Our relationship started in 2012, before Crown was acquired by Capita and subsequently Link. The implementation and launch of the Retirement Mortgage product brought with it some unique issues, which Crown grasped quickly and resolved effectively. We were also impressed by Crown’s focus on treating customers fairly, which was a key part of our selection criteria.'
‘L1 (a wholly owned subsidiary of USS) is a leading lender to the UK onshore wind sector, with expertise in providing finance solutions to mid-market renewable energy projects in the UK. L1 is pleased to be working with Asset Services, which brings a strong track record of delivering an excellent borrower experience.’